Help Center
  1. Help Center
  2. MHCLG Service Desk

MHCLG Service Desk

Welcome! You can raise a MHCLG Service Desk request from the options provided.

  • CORE

    Add, update or deactivate user account, Problems accessing CORE, Supported Housing lettings - Schemes and Locations queries, Organisation queries including mergers, Bulk Upload Queries, Validation requests and error message queries, Submission date queries, Definitions used in CORE log forms and guidance on questions, Request analysis, tables and reports, Any other query (CORE)
  • DELTA

    Access to DELTA, User accounts – amend my account, User accounts – Deactivate a DELTA user, Submission Queries, Financial queries (External to MHCLG), Bulk Upload Queries other than H-CLIC, Homelessness Case Level Collection (H-CLIC), Community Ownership Fund, Issues registering as Data Certifier, Report a DELTA Issue, API Account for Local Authority, API Account for Supplier, API issues, MHCLG Internal, Any other query (DELTA)
  • E-CLAIMS

    User Management, Application issues, Claims issues, Irregularity issues, PCR issues, Output issues, Jaspersoft issues, Any other issues (ECLAIMS)
  • EPB

    EPBR Schemes - Issue
  • General

    Validations and errors, User management, Schemes and locations for supported housing, Request analysis or tables, Question guidance and definitions, Problems accessing CORE, Organisation management, Submission deadlines, Any other query
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